FunBingo Frequently Asked Questions
Find answers to common questions about our games, accounts, and support
Account & Registration
Is FunBingo safe and legitimate?
Yes! FunBingo operates under a Curacao eGaming license and implements SSL encryption protecting your data like a fortress. All games use certified RNG systems tested by independent labs. Learn more about our security measures.
What are the requirements to register?
You must be 21 years or older to register at FunBingo. We require a valid mobile number, secure password, and a Philippine government-issued ID for account verification.
How do I verify my account?
Visit "My Profile → Security" and upload a clear photo of your government ID and recent utility bill showing your address. Verification usually completes within 2-4 hours during business hours.
Can I create multiple accounts?
No, only one account per person, phone number, and address is permitted. Multiple accounts risk account suspension and bonus forfeiture.
How do I reset my forgotten password?
Click "Forgot Password" on the login page, enter your registered mobile number or email, and follow the SMS or email instructions to create a new password securely.
Deposits & Withdrawals
What are minimum deposit and withdrawal amounts?
Minimum deposit is 100 PHP, and minimum withdrawal is 200 PHP. No maximum limits exist for VIP members, so join our VIP program for better terms.
What payment methods does FunBingo accept?
We accept GCash, PayMaya, bank transfers, and cryptocurrency options. GCash and PayMaya offer instant deposits with zero transaction fees.
How quickly do withdrawals process?
Standard withdrawals take 10-20 minutes during business hours. Bank transfers may take 1-2 hours during weekends or holidays. VIP members enjoy faster processing times.
Is there a withdrawal limit?
Standard players can withdraw up to 50,000 PHP per day. VIP members enjoy higher limits based on their tier. Contact our support team for specific limit details.
Are transaction fees charged?
No! FunBingo covers all transaction fees for deposits and withdrawals. Your money goes directly to you without hidden charges.
Games & Gameplay
How many games does FunBingo offer?
FunBingo features over 125 games across five categories: card games, fishing games, hot games, slots, and live casino. We add new titles weekly!
Can I play for free without depositing?
Yes! Many slots and some bingo rooms offer free demo mode. Plus, daily login rewards give free credits to try real-money games risk-free.
Are game outcomes truly random?
Yes! All games use certified Random Number Generators (RNG) tested by independent auditors like iTech Labs and GLI, ensuring fairness like nature's own randomness.
What happens if I disconnect during a game?
Bingo cards continue playing automatically with auto-daub enabled. For slots and other games, your bet remains active and results save to your account history immediately.
Can I play on my mobile phone?
Absolutely! Download the FunBingo App for Android or use the mobile-optimized website on any device. Games adapt beautifully to all screen sizes for optimal gameplay.
Bonuses & Promotions
How do I claim bonuses?
Most bonuses activate automatically upon deposit. Some require entering a bonus code in the "Promotions" section before depositing. Check our promotions page regularly for current offers.
What are wagering requirements?
Bonuses typically require 25x wagering (bet 25 times the bonus amount) before withdrawal. Bingo games contribute 100%, slots 100%, table games 10% toward requirements.
What is the welcome bonus?
New players receive a 150% match on their first deposit. Additional bonuses include daily reload treats and loyalty cashback as you play.
Are there daily bonuses?
Yes! FunBingo offers daily reload bonuses and login rewards. Join our platform to see all available daily promotions.
How do I participate in tournaments?
Tournaments are available to all registered players. Check the "Promotions" section for upcoming tournaments, leaderboards, and prize pools.
VIP & Loyalty Program
What is the VIP program?
FunBingo's 8-tier VIP system rewards active players with cashback, exclusive bonuses, birthday gifts, faster withdrawals, and invitations to special tournaments. Learn all the VIP benefits today.
How do I earn VIP points?
You earn VIP points with every game you play. Points accumulate like acorns for winter, and you can redeem them for bonuses or cash.
What are VIP tiers?
FunBingo offers 8 VIP levels, each unlocking better perks. Climb the ranks by playing regularly and earning loyalty points that increase your tier status.
Can I earn cashback?
Yes! VIP members earn cashback on losses, typically 2-5% depending on tier. Cashback is credited directly to your account automatically.
What birthday gifts do VIP members receive?
Each VIP member receives a special birthday gift with bonus credits and multipliers on their birthday month. The higher your tier, the better the gift!
Technical Support
Why is my game running slowly?
Try switching from mobile data to WiFi or vice versa. Clear your browser cache or update the app. Close background apps consuming memory.
How do I contact support if I have a problem?
Click the "Live Chat" icon at the bottom right, send email to [email protected], or message the official Facebook page. Check our guides for quick solutions.
What languages does support speak?
Our support team speaks English and Tagalog, available 24/7 via Live Chat, email, and Facebook Messenger. Average response time is under 2 minutes during peak hours.
Is there a help documentation?
Yes! Visit our How to Play guide for step-by-step instructions. We also have RTP Analysis for game statistics.
How do I report a technical issue?
Contact our support team immediately with details about the issue. We'll troubleshoot with you and offer solutions or compensation if needed.
Responsible Gaming
Can I set spending limits?
Yes! Visit "Settings → Responsible Gaming" to set daily, weekly, or monthly deposit limits, loss limits, and session time reminders for safe playing.
What is self-exclusion?
Self-exclusion allows you to temporarily or permanently suspend your account if you need to take a break from gaming.
How do I access responsible gaming tools?
Login to your account, go to "Settings → Responsible Gaming" to access deposit limits, loss limits, session timers, and other protective tools.
Is there support for problem gambling?
Yes! FunBingo provides resources and links to gambling addiction support organizations. Contact our support team for referrals.
How old must I be to play?
Players must be 21 years or older to register and play, as required by Philippine regulations and gaming laws.
Still have questions?
Our customer support team is available 24/7 to help. Contact us via live chat, email, or social media.